Terms of Use & Disclaimer

Last Updated: August 2025

Please read these Terms of Use carefully before using this website or engaging in coaching services. By accessing this website or booking a session, you agree to the following terms:

Coaching vs. Therapy

Coaching is a process of personal growth, self-discovery, and empowerment.
Coaching is not a substitute for therapy, counseling, medical, legal, or financial advice.
I am not a licensed therapist, counselor, psychologist, or medical professional, and I do not diagnose, treat, or prescribe.
If you require therapy, psychiatric care, or medical attention, I encourage you to seek support from a qualified professional.

2. No Guarantees

Coaching can be a powerful tool for growth, but I cannot guarantee specific outcomes.
Your progress depends on your own effort, openness, and circumstances.

3. Client Responsibility

By engaging in coaching, you take full responsibility for your decisions, actions, and results.
You agree to communicate honestly, show up fully, and be committed to your own process.
If at any point you feel unsafe, overwhelmed, or in need of different support, it is your responsibility to seek the appropriate resources.

4. Confidentiality

All information shared during coaching sessions is confidential, with the exception of:
- Your consent for me to share certain information.
- Legal requirements to disclose information if there is risk of harm to yourself or others.

5. Payments & Cancellations

Payment is required at the time of booking unless otherwise agreed.
Cancellations require 24 hours’ notice; late cancellations or missed sessions may be charged in full.
Refunds are not typically provided once a session has been completed.

6. Intellectual Property

All website content, materials, and resources shared with clients (including writings, meditations, and exercises) remain the intellectual property of Casey-Jo Loos.
You may not reproduce, distribute, or sell this material without written permission.

7. Website Use

This website is intended for personal and informational use only.
While I strive to provide accurate and up-to-date information, I make no guarantees regarding completeness, reliability, or accuracy.
I am not responsible for any damages resulting from use of this site or reliance on its content.

8. Emergency & Crisis Situations

Coaching is not appropriate for crisis intervention.
If you are experiencing suicidal thoughts, self-harm, or a mental health crisis, please call your local emergency number or a crisis hotline immediately (e.g., 988 in the U.S. / Talk Suicide Canada: 1-833-456-4566).