Privacy Policy
Last updated: August, 2025.
Your privacy matters to me. This policy explains how I collect, use, and protect your personal information when you visit my website or work with me.
1. Information I Collect
When you use this website or book a session, I may collect:
Personal information you provide (such as your name, email address, phone number, and any details you share in forms, intake questionnaires, or emails).
Payment information (processed securely through third-party providers such as Stripe, PayPal, or Squarespace—your full card details are never stored on my site).
Technical information (like your IP address, browser type, and website usage, collected through standard analytics tools such as Squarespace Analytics or Google Analytics).
2. How I Use Your Information
Your information may be used to:
Book and manage your coaching sessions.
Communicate with you about your appointments, resources, or services.
Process payments securely.
Improve the website and services offered.
Send occasional updates or newsletters (only if you’ve opted in—you can unsubscribe anytime).
3. Confidentiality in Coaching
All information shared in coaching sessions (written, spoken, or otherwise) is kept strictly confidential and will not be shared with any third party unless:
You provide written consent.
It is required by law (e.g., if there is risk of harm to yourself or others).
4. Data Storage & Security
Your personal information is stored securely through Squarespace and/or integrated third-party platforms (such as Stripe, PayPal, or scheduling software).
I take reasonable steps to protect your information; however, no system is completely secure, and I cannot guarantee absolute security of data transmitted online.
5. Third-Party Services
This website may use trusted third-party services (such as Squarespace, Stripe, PayPal, Acuity/Squarespace Scheduling, or Google Forms). These providers have their own privacy policies that govern how they handle your data.
6. Your Rights
You have the right to:
Request access to the personal information I hold about you.
Ask for corrections if your information is inaccurate or incomplete.
Withdraw your consent for marketing emails at any time by unsubscribing.
Request deletion of your personal data (unless I’m legally required to retain it).
7. Cookies
This site may use cookies (small files stored on your device) to improve your browsing experience. You can disable cookies in your browser settings, but some website features may not function properly.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a new “last updated” date.
9. Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact me at:
caseyjo.loos@gmail.com
www.caseyjoloos.com
www.incaseyouneededit.com